Shipping policy
Last updated: June 20, 2025
Thank you for shopping with us.
Order Processing
• Orders are typically processed within 1–7 business days after payment is received.
• Processing times may vary depending on product availability and inventory levels.
• Orders are not processed or shipped on weekends or public holidays.
• During high-volume periods, processing times may be longer.
Shipping Rates and Delivery Estimates
Shipping costs are calculated and displayed at checkout.
Estimated delivery times:
• Standard Shipping: 3–7 business days
• International Shipping: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.
Shipment Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us and we will assist you in working with the shipping carrier.
Contact Us
Email: support@polygonalforest.com